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Appointments

Call 0131 440 2043 to make an appointment. 

Time is also set aside for "same–day" emergency appointments for patients with urgent medical problems.

We do our best to see patients at the time of their appointment but consultations sometimes take longer than anticipated and this may delay the subsequent appointments. We are sorry when this happens but it may be unavoidable. Most appointments are 15 minutes. If you think your problem may take longer please ask the receptionist for a longer appointment slot. If you have several problems you may be best to arrange to return another time.

Please note - due to coronavirus we are temporarily switching to a telephone triage system for all appointments. 

 

Telephone Advice

The doctors and practice nurses will often be able to give telephone advice to patients about their problems when they are free to do so. They have asked receptionists not to interrupt them when they are consulting with patients unless the call is urgent. You may be asked to call back with your enquiry or leave a message with your telephone number for your call to be returned.


Home Visits

Home visits are at the discretion of the doctor, for patients who are house bound or too ill to come to the surgery.

Please phone before 10.30 am if possible .The receptionist may ask you the nature of your illness to helps the doctors assess the urgency and plan their calls.Home visits are normally carried out after the morning surgeries have finished. Non urgent visits may be deferred until another day. In some cases, telephone advice from the doctor may be all that is required.

 

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

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