Appointments 0131 440 2043
All consultations are by appointment which can be made by phoning or calling at the surgery during the above times. Time is also set aside for "same–day" emergency appointments so that patients with urgent medical problems can be seen at short notice by a doctor.
We always do our best to see patients at the time of their appointment but consultations sometimes take longer than anticipated and this may delay the subsequent appointments. We are sorry when this happens but it may be unavoidable. Most appointments are 15 minutes long but if you think your problem may take longer please ask the receptionist for a longer appointment slot. If you have several problems you may be best to arrange to return another time.
The doctors and practice nurses will often be able to give telephone advice to patients about their problems when they are free to do so. They have asked receptionists not to interrupt them when they are consulting with patients unless the call is urgent. You may therefore sometimes be asked to call back with your enquiry or leave a message with your telephone number for your call to be returned.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.